Refund & Cancellation Policy
We understand that plans may change. Please read our refund and cancellation policy carefully before registering.
1. Cancellations by Participant
• Cancellations must be submitted in writing via email or WhatsApp.
• If cancellation is made:
• More than 14 days before course start date: 70% refund
• 7–14 days before course start date: 30% refund
• Less than 7 days or no-show: No refund
• Alternatively, you may request to transfer your seat to another date (subject to availability and approval).
2. Cancellations by ICCI
• If ICCI cancels or postpones a course due to unforeseen circumstances, participants will be offered:
• A full refund, or
• A seat in the next available session
3. Non-Refundable Items
• Application/processing fees (if any) are non-refundable.
• Any materials already issued (e.g. manuals, recipes, uniforms) are not returnable or refundable.